Terms of Service

Please read these terms carefully before using Nexus Telemetry.

Last updated: March 2026

1. Agreement to Terms

By downloading, installing, or using Nexus Telemetry™ ("the Software"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Software.

These Terms constitute a legal agreement between you and Liquidbinary Ltd ("we", "us", "our"), a company registered in Scotland (company number SC370778).

2. Licence Grant

Home Edition

Upon purchase of a Home Edition licence, we grant you a perpetual, non-exclusive, non-transferable licence to:

  • •Install and use the Software on up to three (3) devices owned or controlled by you
  • •Use the Software for personal, non-commercial purposes
  • •Receive updates to the Home Edition features for the lifetime of the product

Pro Edition

Upon purchase of a Pro Edition licence, we grant you a non-exclusive, non-transferable licence to:

  • •Install and use the Software on up to two (2) devices owned or controlled by you
  • •Access Pro features for the duration of your subscription
  • •Use the Software for commercial purposes (e.g. professional Starlink installations, fleet monitoring)
  • •Access data export features for business use

Pro Edition licences include all Home Edition features.

3. Restrictions

You may not:

  • •Copy, modify, or distribute the Software except as expressly permitted by these Terms
  • •Reverse engineer, decompile, or disassemble the Software
  • •Remove or alter any proprietary notices or labels
  • •Sublicence, rent, lease, or lend the Software to third parties
  • •Use the Software to interfere with or circumvent Starlink's terms of service
  • •Share your licence key with others or exceed the device activation limit
  • •Use the Software to access, modify, or interfere with Starlink hardware or firmware in any manner not intended by the Software's normal operation
  • •Use the Software in any way that violates applicable laws or regulations

4. Free Trial

We offer a free 3-day trial for both Home and Pro editions. During the trial, you have full access to the respective features. No payment information is required to start a trial.

At the end of the trial period, you must purchase a licence to continue using the Software.

5. Payment and Billing

  • •Home Edition: One-time payment for a perpetual licence.
  • •Pro Edition: Recurring subscription (monthly or annual). Your subscription will automatically renew unless cancelled before the renewal date.

You may cancel your Pro subscription at any time through your account portal at account.nexustelemetry.com or by contacting us at [email protected].

All prices are displayed in your local currency where supported. Prices may be subject to applicable taxes. Payments are processed by Stripe. We do not receive or store your payment card details.

6. Refund Policy

We offer a 14-day money-back guarantee on all purchases.

If you're not satisfied with Nexus Telemetry for any reason, contact us within 14 days of purchase for a full refund. No questions asked.

To request a refund, email [email protected] with your order details.

This refund policy is in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

7. Starlink and SpaceX — Independence and Disclaimers

7.1 No Affiliation

Nexus Telemetry is an independent product developed by Liquidbinary Ltd. It is not affiliated with, endorsed by, sponsored by, or in any way associated with Space Exploration Technologies Corp. ("SpaceX") or Starlink. "Starlink" and "SpaceX" are trademarks of Space Exploration Technologies Corp.

7.2 How the Software Interacts with Starlink Hardware

The Software connects to your Starlink terminal and, where present, your Starlink router over your local network using publicly accessible gRPC interfaces provided by the Starlink hardware. The Software reads telemetry data that your Starlink terminal makes available on your local network. It does not modify your hardware settings, firmware, or configuration unless you explicitly initiate such an action (e.g. requesting a terminal reboot through the app).

7.3 No Warranty of Compatibility

SpaceX may, at any time and without notice, change, restrict, discontinue, or remove the gRPC interfaces, protocols, or data fields that the Software relies upon. Such changes may partially or entirely prevent the Software from functioning. We make reasonable efforts to maintain compatibility but cannot guarantee that the Software will work with all Starlink hardware models, firmware versions, or future updates.

7.4 No Liability for Starlink Hardware or Services

To the maximum extent permitted by law, Liquidbinary Ltd accepts no liability whatsoever for:

  • •Any damage to, malfunction of, or degradation in performance of your Starlink terminal, router, or any other connected equipment
  • •Any interruption, degradation, or loss of your Starlink internet service
  • •Any breach of SpaceX's or Starlink's terms of service arising from your use of the Software
  • •Any changes to Starlink's firmware, hardware, services, or APIs that affect the Software's functionality
  • •Any costs, losses, or expenses arising from incompatibility between the Software and your Starlink equipment

7.5 Your Responsibility

You are solely responsible for:

  • •Ensuring your use of the Software complies with Starlink's terms of service and any applicable SpaceX policies
  • •Any actions you take through the Software that affect your Starlink hardware (such as rebooting your terminal)
  • •Evaluating whether the Software is suitable for your particular Starlink hardware configuration
  • •Maintaining your own backups of any data or configurations

8. Data Collection and Privacy

The Software offers optional, anonymous data sharing features (App Analytics and Hardware Insights) that you may choose to enable. These are described in full in our Privacy Policy.

By using the Software, you acknowledge that you have read and understood our Privacy Policy.

9. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Software will be uninterrupted, error-free, or compatible with all Starlink hardware models, firmware versions, or network configurations.

Consumer rights notice: If you are a consumer in the United Kingdom, this disclaimer does not affect your statutory rights under the Consumer Rights Act 2015. Nothing in these Terms excludes or limits our liability for any matter for which it would be unlawful to exclude or limit liability.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LIQUIDBINARY LTD BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Our total aggregate liability shall not exceed the total amount you have paid to us for the Software in the twelve (12) months immediately preceding the claim.

Consumer rights notice: This limitation does not affect your statutory rights under UK consumer protection legislation. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Liquidbinary Ltd from and against any claims, damages, losses, liabilities, and expenses arising from:

  • •Your use of the Software in violation of these Terms
  • •Your breach of Starlink's or SpaceX's terms of service in connection with your use of the Software
  • •Any damage to third-party equipment or services caused by your use of the Software
  • •Your violation of any applicable law or regulation

12. Termination

By us: We may terminate or suspend your licence immediately and without notice if you breach these Terms. Upon termination, you must cease all use of the Software and destroy all copies in your possession.

By you: You may terminate your licence at any time by uninstalling the Software. For Pro subscriptions, cancellation takes effect at the end of your current billing period.

Effect of termination: Sections 7, 9, 10, 11, and 13 survive termination.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Scotland, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Scottish courts.

If you are a consumer, this clause does not affect any mandatory consumer protection provisions of the jurisdiction in which you are resident.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any licence terms presented at the point of purchase, constitute the entire agreement between you and Liquidbinary Ltd regarding the Software.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through the Software or by email at least 30 days before taking effect.

Your continued use of the Software after changes take effect constitutes acceptance of the revised Terms.

17. Contact

For questions about these Terms:

Email: [email protected]

Company: Liquidbinary Ltd

Registration: Scotland, SC370778

Location: United Kingdom